Our Certifications & Awards

Trust & Credibility

Certifications & Awards

Fully licensed, internationally accredited, and recognised for excellence — your assurance of a trusted travel partner.

Our Credentials

Official Licenses & Accreditations

Every certification we hold is a testament to our commitment to operating with the highest standards of professionalism, safety, and integrity.

Government License

MOTAC Licensed

Ministry of Tourism, Arts & Culture Malaysia (MOTAC)

License / Registration No: KPK/LN 3805

Arus Travel & Tours Sdn Bhd is fully licensed by the Ministry of Tourism, Arts & Culture Malaysia (MOTAC) as an outbound and inbound travel agency. This license ensures we operate under strict regulatory standards to protect every traveller.

Legally authorised to operate inbound & outbound tours

Subject to regular government audits and compliance checks

Travellers are protected under Malaysian tourism regulations

Eligible to handle group and corporate travel arrangements

MOTAC Licensed

Government License

MOTAC Licensed

Industry Association

MATTA Member

Malaysian Association of Tour & Travel Agents (MATTA)

License / Registration No: MA3805

As a proud member of MATTA — Malaysia's premier travel industry association — Arus Travel upholds the highest standards of professionalism, ethics, and service quality in the travel industry.

Adherence to MATTA's strict code of ethics and conduct

Access to exclusive industry training and development

Participation in MATTA Fair and industry events

Consumer protection through MATTA's dispute resolution

MATTA Member

Industry Association

MATTA Member

International Accreditation

IATA Accredited

International Air Transport Association (IATA)

License / Registration No: IATA 35-3 0805

IATA accreditation is the gold standard for travel agencies worldwide. Our IATA accreditation allows us to issue airline tickets directly, ensuring the best fares and seamless booking experience for our clients.

Direct access to global airline ticketing systems

Ability to issue tickets for 290+ IATA member airlines

Recognised globally as a trusted travel agent

Access to exclusive airline fares and promotions

IATA Accredited

International Accreditation

IATA Accredited

Government Partnership

Tourism Malaysia Partner

Tourism Malaysia

License / Registration No: TM/2008/0391

Arus Travel is an official partner of Tourism Malaysia, the national tourism promotion board. This partnership reflects our commitment to promoting Malaysia as a world-class travel destination and delivering authentic Malaysian experiences.

Official recognition as a trusted Malaysia tourism partner

Access to Tourism Malaysia promotional materials and campaigns

Collaboration on Visit Malaysia Year initiatives

Preferred partner for inbound Malaysia tour packages

Tourism Malaysia Partner

Government Partnership

Tourism Malaysia Partner

Recognition

Awards & Recognition

Over the years, our dedication to excellence has been recognised by leading industry bodies and government organisations.

2023

Best Travel Agency — Kuala Lumpur

Malaysia Tourism Awards

2022

Excellence in Customer Service

MATTA Annual Awards

2021

Top Performing Outbound Agency

Malaysia Airlines Partner Awards

2019

Best Hajj & Umrah Package Provider

Islamic Tourism Centre Malaysia

2018

IATA Agency of the Year — Malaysia

IATA Regional Awards

2016

Outstanding SME Travel Business

SME Corporation Malaysia

Company Registration

Arus Travel & Tours Sdn Bhd is a legally registered company under the Companies Commission of Malaysia (SSM).

Company Name

Arus Travel & Tours Sdn Bhd

Registration No.

803090-A

Incorporated

2008, Kuala Lumpur

Registered Under

SSM Malaysia

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